Institutional Reform, Built to Last
Sounds Like Your Institution?
Structures that no longer fit the mandate
Departments overlap. Decision rights are unclear. Reform plans stall at the design stage. We map what exists, define what should exist, and build the path between the two.
Policies that exist on paper only
HR and administrative rules are outdated, unevenly applied, or never written down. We draft, review, and modernize the policies your institution runs on.
Reform programs without a baseline
Donor-funded initiatives need diagnostics and data before recommendations carry weight. We produce the assessments, studies, and reports that decisions rest on.
What We Do
Public Sector Reform and Institutional Modernization
Public administration reform, institutional assessments, restructuring of government entities, civil service modernization, workforce optimization studies, service delivery improvement, and reform implementation support.
Organizational Development and Design
Organizational diagnostics, restructuring, operating model design, functional reviews, governance and accountability frameworks, business process improvement, change management, and institutional capacity development.
Human Resources Advisory
HR assessments and audits, workforce planning, job analysis and evaluation, competency frameworks, performance management, compensation and grading structures, HR policies, talent and succession planning, and employee engagement.
Policy and Regulatory Development
HR and employment policies, administrative and operational policies, institutional governance frameworks, public sector regulations, standard operating procedures, policy reform, and regulatory impact assessments.
Research and Analytical Services
Applied research, institutional and sector assessments, labor market studies, policy research and analysis, baseline and situation assessments, stakeholder consultations, and technical reports and briefing papers.
Expert Advisory and Policy Dialogue
Technical advisory services, policy dialogue facilitation, expert panel participation, strategic workshops, roundtables, conference contributions, and discussion papers.
How We Work
Diagnose
Interviews, document review, and data collection to establish the baseline and name the real problem.
Design
Structures, policies, and frameworks built on the evidence and agreed with the people who will use them.
Implement
Rollout plans, procedures, training, and communication support through the change.
Sustain
Indicators and light governance so the reform holds after the project closes.
Our Approach
Evidence before recommendations.
Solutions the institution can run without us.
Stakeholders in the room from the first week.
Reforms designed to outlast the funding cycle.
Who We Work With
- Government ministries and agencies
- Public institutions and regulators
- International development organizations and donor-funded programs
- United Nations agencies
- Non-governmental organizations
- Research institutions and think tanks
- Private sector organizations in transition
About the Founder
Ali Nazzal
Founder and Managing Partner
Ali founded Synergia after more than 18 years working on workforce management, organizational design, and HR governance across Palestinian public, security, and civil society institutions. Before Synergia, he worked with public institutions, development organizations, international agencies, and private sector partners on organizational reform, human resources, policy development, and institutional strengthening. He holds an MBA from Al-Quds University.
Ali leads every strategic advisory and research assignment personally, from diagnostic through implementation.